[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"knowledge-base-categories":3,"knowledge-base-article-faq-westudy-support":125},[4,14,21,27,33,39,45,51,57,63,69,75,80,85,90,95,100,105,110,115,120],{"uuid":5,"name":6,"alias":7,"icon":8,"iconColor":9,"iconBg":10,"parent":11,"is_published":12,"parents":13,"has_children":12},"ce6fd0ef-910d-4b82-a078-ee5f6e96a443","Поширені запитання","faq","streamline-ultimate:contact-us-faq-bold","success","",null,true,[],{"uuid":15,"name":16,"alias":17,"icon":18,"iconColor":11,"iconBg":11,"parent":11,"is_published":12,"parents":19,"has_children":20},"39f2d064-df00-4593-be57-4f7a52e901cb","Курси","course-settings-westudy","heroicons:academic-cap",[],false,{"uuid":22,"name":23,"alias":24,"icon":25,"iconColor":11,"iconBg":11,"parent":11,"is_published":12,"parents":26,"has_children":20},"3ab94bce-9237-416c-9360-3ec4ed0d1859","Вебінари","webinar-settings","solar:translation-2-bold",[],{"uuid":28,"name":29,"alias":30,"icon":31,"iconColor":11,"iconBg":11,"parent":11,"is_published":12,"parents":32,"has_children":20},"91b11c19-37b3-4d47-96c4-09435c032cdf","Форми","form-settings-westudy","material-symbols-light:forms-add-on-outline-rounded",[],{"uuid":34,"name":35,"alias":36,"icon":37,"iconColor":11,"iconBg":11,"parent":11,"is_published":12,"parents":38,"has_children":20},"537a87dd-52ee-4064-8ae7-fc73aa740bf5","Замовлення","order-settings-westudy","lsicon:order-outline",[],{"uuid":40,"name":41,"alias":42,"icon":43,"iconColor":11,"iconBg":11,"parent":11,"is_published":12,"parents":44,"has_children":20},"d101208a-b8f3-425f-9fb6-f5cfc0ff4ea5","CRM","crm-settings-westudy","typcn:group-outline",[],{"uuid":46,"name":47,"alias":48,"icon":49,"iconColor":11,"iconBg":11,"parent":11,"is_published":12,"parents":50,"has_children":20},"cbee3d9c-bfcb-4218-a691-7ae153de7e90","Оплати та квоти","payment-and-quota-settings-westudy","solar:card-outline",[],{"uuid":52,"name":53,"alias":54,"icon":55,"iconColor":11,"iconBg":11,"parent":11,"is_published":12,"parents":56,"has_children":20},"18147986-d5ea-4854-8b60-584ecc9ef867","Налаштування","settings-westudy","icon-park-outline:setting",[],{"uuid":58,"name":59,"alias":60,"icon":61,"iconColor":11,"iconBg":11,"parent":11,"is_published":12,"parents":62,"has_children":20},"70973966-0210-429e-a632-cc09c0f461d6","Профіль","profile-westudy","iconamoon:profile-fill",[],{"uuid":64,"name":65,"alias":66,"icon":67,"iconColor":11,"iconBg":11,"parent":11,"is_published":12,"parents":68,"has_children":20},"f5dcc1d1-b179-4cee-b5ec-26053690f0ad","Розсилка","mailing","iconamoon:email",[],{"uuid":70,"name":71,"alias":72,"icon":73,"iconColor":11,"iconBg":11,"parent":11,"is_published":12,"parents":74,"has_children":20},"5ffc6400-c74a-4d27-94f2-2f66465f76e6","Конструктор сайту","website-builder","gridicons:site",[],{"uuid":76,"name":77,"alias":78,"icon":11,"iconColor":11,"iconBg":11,"parent":5,"is_published":12,"parents":79,"has_children":20},"2bb281bd-1590-498a-9e02-1b20508313a9","LMS та платформа","faq-lms-platform",[5],{"uuid":81,"name":82,"alias":83,"icon":11,"iconColor":11,"iconBg":11,"parent":5,"is_published":12,"parents":84,"has_children":20},"40aabf4d-d024-4b43-ad26-5f1d6eff08af","Тарифи та вартість","faq-pricing",[5],{"uuid":86,"name":87,"alias":88,"icon":11,"iconColor":11,"iconBg":11,"parent":5,"is_published":12,"parents":89,"has_children":20},"853ce583-b8b4-4f2b-8983-20c15710d544","Початок роботи","faq-getting-started",[5],{"uuid":91,"name":92,"alias":93,"icon":11,"iconColor":11,"iconBg":11,"parent":5,"is_published":12,"parents":94,"has_children":20},"26b5c847-7ebe-45d5-87fa-8dabc178cf8b","Функції та навчання","faq-features-learning",[5],{"uuid":96,"name":97,"alias":98,"icon":11,"iconColor":11,"iconBg":11,"parent":5,"is_published":12,"parents":99,"has_children":20},"4246b7dd-5362-47ce-8adb-a964249edbe2","Брендинг і сайт","faq-branding-website",[5],{"uuid":101,"name":102,"alias":103,"icon":11,"iconColor":11,"iconBg":11,"parent":5,"is_published":12,"parents":104,"has_children":20},"31874af7-7d18-4fd5-9e1d-ce2812f98d08","Інтеграції та API","faq-integrations-api",[5],{"uuid":106,"name":107,"alias":108,"icon":11,"iconColor":11,"iconBg":11,"parent":5,"is_published":12,"parents":109,"has_children":20},"64d1473b-eee0-41af-b243-709d972dd9e0","Продажі та оплати","faq-sales-payments",[5],{"uuid":111,"name":112,"alias":113,"icon":11,"iconColor":11,"iconBg":11,"parent":5,"is_published":12,"parents":114,"has_children":20},"0f787b4c-00f0-4694-8f7c-3e1c6c11c159","Мови та міжнародні продажі","faq-languages-international",[5],{"uuid":116,"name":117,"alias":118,"icon":11,"iconColor":11,"iconBg":11,"parent":5,"is_published":12,"parents":119,"has_children":20},"7c8f2300-4d33-43da-91cb-d27a51afd319","Партнерська програма","faq-affiliate-program",[5],{"uuid":121,"name":122,"alias":123,"icon":11,"iconColor":11,"iconBg":11,"parent":5,"is_published":12,"parents":124,"has_children":20},"e916c41c-4d93-4ff4-86a7-3ba9d0aaefb9","Підтримка та запуск","faq-support-launch",[5],{"uuid":126,"title":127,"description":128,"is_published":12,"alias":129,"category":121,"category_alias":123,"category_name":122,"date":130,"content":131},"095034b2-4c1a-45a9-9080-50da1c377d8a","1. Як отримати підтримку WeStudy?","Команда WeStudy допомагає не лише з технічними питаннями, а й із запуском та налаштуванням онлайн-школи. Тому вам не обов'язково самостійно розбиратися з усіма можливостями платформи.","faq-westudy-support","2026-08-17",{"type":132,"content":133},"doc",[134,143,149,209,211,213,215,221,233,235,236,238,244,255],{"type":135,"attrs":136,"content":139},"heading",{"align":11,"level":137,"id":138},3,"heading_3_1",[140],{"text":141,"type":142},"Яку допомогу можна отримати?","text",{"type":144,"attrs":145,"content":146},"paragraph",{"align":11},[147],{"text":148,"type":142},"Команда підтримки допомагає з:",{"type":150,"content":151},"bullet_list",[152,160,167,174,181,188,195,202],{"type":153,"content":154},"list_item",[155],{"type":144,"attrs":156,"content":157},{"align":11},[158],{"text":159,"type":142},"налаштуванням платформи;",{"type":153,"content":161},[162],{"type":144,"attrs":163,"content":164},{"align":11},[165],{"text":166,"type":142},"створенням і налаштуванням курсів;",{"type":153,"content":168},[169],{"type":144,"attrs":170,"content":171},{"align":11},[172],{"text":173,"type":142},"імпортом студентів та міграцією з іншої LMS;",{"type":153,"content":175},[176],{"type":144,"attrs":177,"content":178},{"align":11},[179],{"text":180,"type":142},"підключенням інтеграцій;",{"type":153,"content":182},[183],{"type":144,"attrs":184,"content":185},{"align":11},[186],{"text":187,"type":142},"налаштуванням платежів;",{"type":153,"content":189},[190],{"type":144,"attrs":191,"content":192},{"align":11},[193],{"text":194,"type":142},"CRM та автоматизацією процесів;",{"type":153,"content":196},[197],{"type":144,"attrs":198,"content":199},{"align":11},[200],{"text":201,"type":142},"вебінарами та іншими функціями;",{"type":153,"content":203},[204],{"type":144,"attrs":205,"content":206},{"align":11},[207],{"text":208,"type":142},"технічними питаннями під час роботи.",{"type":144,"attrs":210},{"align":11},{"type":212},"horizontal_rule",{"type":144,"attrs":214},{"align":11},{"type":135,"attrs":216,"content":218},{"align":11,"level":137,"id":217},"heading_3_2",[219],{"text":220,"type":142},"База знань",{"type":144,"attrs":222,"content":223},{"align":11},[224,226,231],{"text":225,"type":142},"Для самостійного пошуку відповідей доступна ",{"text":227,"type":142,"marks":228},"база знань із інструкціями та поясненнями щодо роботи з платформою",[229],{"type":230},"strong",{"text":232,"type":142},".",{"type":144,"attrs":234},{"align":11},{"type":212},{"type":144,"attrs":237},{"align":11},{"type":135,"attrs":239,"content":241},{"align":11,"level":137,"id":240},"heading_3_3",[242],{"text":243,"type":142},"Консультація фахівця",{"type":144,"attrs":245,"content":246},{"align":11},[247,249,253],{"text":248,"type":142},"Якщо потрібно розібрати конкретний сценарій, можна ",{"text":250,"type":142,"marks":251},"звернутися до фахівця WeStudy та отримати консультацію",[252],{"type":230},{"text":254,"type":142},". Це особливо корисно під час запуску нової школи, міграції або налаштування складної системи.",{"type":144,"attrs":256,"content":257},{"align":11},[258],{"text":259,"type":142,"marks":260},"Головна перевага — ви отримуєте не просто LMS, а команду, яка може допомогти пройти шлях від першого налаштування до повноцінного запуску та розвитку онлайн-школи.",[261],{"type":230}]